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Volume : I, Issue : VII, August - 2011 IMPORTANCE OF ON THE JOB TRAINING IN BPO INDUSTRY JYOTHI SHIVAKUMAR Published By : Laxmi Book Publication Abstract : The present article is about the significance of on the job training in Indian BPO
Industry. This is a conceptual paper and designed to understand the need and
importance of OJT-On
the job training in BPO industry which is associated with the challenges faced by
HR Managers in BPO industry. An effort is put to highlight the procedures
followed, roles and requisites of an on the job trainer and finally what are the steps
to be followed while training the employees on the job. Keywords : Article : Cite This Article : JYOTHI SHIVAKUMAR, (2011). IMPORTANCE OF ON THE JOB TRAINING IN BPO INDUSTRY. Indian Streams Research Journal, Vol. I, Issue. VII, http://oldisrj.lbp.world/UploadedData/391.pdf References : - Soft-skills Training and Cultural Sensitization of Indian BPO workers – By Ramesh Subramanian- Communications of the IIMA 2005 Volume 5 Issue
- “CHANGE” New face of HR - January 2007 HRD News letter: A monthly publication of the National HRD Network
- Training on the job for Excellence- An article in Deccan Herald- DH Avenues, March 21 2007
- Importance of Training – An article in Deccan Herald- DH Avenues, March 26 2008
- www.bpoindustry.com
- www.onthejobtraining.com
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