DOI Prefix : 10.9780 | Journal DOI : 10.9780/22307850
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Volume : III, Issue : XI, December - 2013

Application Of Total Quality Management In Library

Vilas A. Kale

DOI : 10.9780/22307850, Published By : Laxmi Book Publication

Abstract :

The paper focuses on the application of Total Quality Management in Library in different sub-titles such as Need for Quality Management, Total Quantity Management, Basic components of Total Quality Management, Key Elements in Total Quality Management, Total Quality Management and Libraries, Implementation of Total Quality Management in Library. Application of Total Quality Management in Libraries will provide a vital link for managerial decision makers.

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Cite This Article :

Vilas A. Kale, (2013). Application Of Total Quality Management In Library . Indian Streams Research Journal, Vol. III, Issue. XI, DOI : 10.9780/22307850,

References :

  1. Jain, S.L. & Gupta Dinesh Kumar (1997). Total Quality Management in Library and Information Services. In Librarianship Today and Tomorrow. Edited by Sharma, U.C. and Rawatani, M.R., 1st Ed., New Delhi : Ess Ess Publication, Pp-7-15.
  2. Manjunatha. K & Shivalingaiah. D (2004). Customer's perception of Service Quality in Libraries. Annals of Library and Information Studies, 51 (4), December Pp. 145-151.
  3. Sahni Neera (1997). Sustainable Library Services through Total Quality Management, Journal of Information Sciences, 8 (1-2), July – Sept., Oct.-Dec., Pp. 49-54.
  4. Sanghan S.L. & Sherlikar Amruth (2000) Total Quality Management for Library and Information Services : An overview In Management of Libraries in 21st Century. Edited by Bavakutty, M and Parmeswaran M., 1st Ed., New Delhi : Ess Ess Publication, Pp. 236-246.

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