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Volume : III, Issue : VIII, September - 2013

An Integrative Review Of Organizational Commitment - Exploring The Relation Between Organizational Commitment And Employee Performance

Shubhangini Rathore , Yajulu Medury And Sombala Ningthoujam

Published By : Laxmi Book Publication

Abstract :

The dynamic nature of contemporary work settings make it challenging for organizations to retain talent. Organization commitment is believed to be a strong indicator of intentions to leave and turnover behavior. Committed employees are believed to stay with the organization for longer durations of time and in affective respects; show greater loyalty and passion towards work. A review of literature has shown the multiple perspectives in which commitment has been studied. The objectives of the current study are two fold in nature. Firstly, this paper attempts to study the historic evolution and diverse conceptual views on accepted committed behavior; so as to establish clear relevance of these constructs into three components which are affective, normative and continuance commitment. This is done by establishing construct congruence with popularly accepted models. The second part of the paper tries to analyze the relationship aspects of each of these components with employee performance; so as to understand the differing importance of each, as a predictor of employee performance

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Cite This Article :

Shubhangini Rathore , Yajulu Medury And Sombala Ningthoujam, (2013). An Integrative Review Of Organizational Commitment - Exploring The Relation Between Organizational Commitment And Employee Performance. Indian Streams Research Journal, Vol. III, Issue. VIII, http://oldisrj.lbp.world/UploadedData/3022.pdf

References :

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  2. Alutto JA, Hrebiniak LG, Alonso RC (1973). On operationalizing the concept of commitment. Social Forces 51: 448- 454.
  3. Arnold, T.; Flaherty, K. E.; Voss, K. E.; Mowen, J. C., (2009), “Role Stressors and Retail Performance: The Role of Perceived Competitive Climate”, Journal of Retailing, Vol.85, No. 2, pp. 194-205. with personal characteristics, job performance, and propensity to leave. Journal of Personal Selling and SalesManagement, 14, 41-56
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  7. Benkhoff, B. (1997). Ignoring commitment is costly: new approaches establish the missing link between commitment and performance. Human Relations, 50 (6), 701-726
  8. Bolon, D.S. (1997). “Organizational Citizenship Behavior Among Hospital Employees: A Multidimensional Analysis Involving job Satisfaction and Organizational Commitment”. Hospital & Health Services Administration, 42, 2, 221-241
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  10. Brown, S.P and Peterson, R.A. (1993), "Antecedents and consequences of salesperson job satisfaction: meta-analysis and assessment of causal effects", Journal of Marketing Research, Vol. 30, pp. 63-77.
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  12. Buchanan, B. 1974. Building Organisational Commitment: The Socialization of Managers in Work Organizations. Administrative Science Quarterly, 19: 533- 546.
  13. Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance. In: Schmitt N,Borman WC, & Associates, editors. Personnel selection in organizations (pp. 37– 70) San Francisco (CA): Jossey-Bass
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  28. Lee, Y.-K.; Park, D.H.; Yoo, D., (1999), “The structural relationships between service orientation, mediators, and business performance in Korea hotel firms”, Asia Pacific Journal of Tourism Research, Vol. 4, No. 1, pp. 59–70.
  29. LeRouge, C.; Nelson, A.; Blanton, J. E., (2006), “The impact of role stress fit and self-esteem on the job attitudes of IT professionals”, Information and Management, Vol. 43, pp. 928-938
  30. Leong, S. M., Randoll, D. N. & Cote, J. A. (1994). Exploring the organizational commitment-performance. Journal of Business Research, 29 (1), 57-63.
  31. Aghdasi, S.; Kiamanesh, A. R.; Ebrahim, A. N., (2011), “Emotional Intelligence and organizational commitment: testing the mediatory role of occupational stress and job satisfaction”, Procedia social and Behavioural Sciences, Vol 29, pp. 1965-1976
  32. Alutto JA, Hrebiniak LG, Alonso RC (1973). On operationalizing the concept of commitment. Social Forces 51: 448- 454.
  33. Arnold, T.; Flaherty, K. E.; Voss, K. E.; Mowen, J. C., (2009), “Role Stressors and Retail Performance: The Role of Perceived Competitive Climate”, Journal of Retailing, Vol.85, No. 2, pp. 194-205. with personal characteristics, job performance, and propensity to leave. Journal of Personal Selling and SalesManagement, 14, 41-56
  34. Babin, B. J.; and Boles, J.S., (1996), “The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction”, Journal of Retailing, Vol.72, Spring, pp. 57-75
  35. Becker, T.E,; Randal, D.M, & Riegel, C.D.(1995).The multidimensional view of commitment and theory of reasoned action: A comparative evaluation: Journal of Management 21 (4), 617-638
  36. Becker HS (1960). Notes on the concept of commitment. Am. J. Sociol. 66: 32- 40.
  37. Benkhoff, B. (1997). Ignoring commitment is costly: new approaches establish the missing link between commitment and performance. Human Relations, 50 (6), 701-726
  38. Bolon, D.S. (1997). “Organizational Citizenship Behavior Among Hospital Employees: A Multidimensional Analysis Involving job Satisfaction and Organizational Commitment”. Hospital & Health Services Administration, 42, 2, 221-241
  39. Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmit, & W. C. Borman, Personnel Selection in Organizations (pp. 71-98). San Francisco: Jossey-Bass.
  40. Brown, S.P and Peterson, R.A. (1993), "Antecedents and consequences of salesperson job satisfaction: meta-analysis and assessment of causal effects", Journal of Marketing Research, Vol. 30, pp. 63-77.
  41. Brunetto, Y., & Farr-Wharton, R. (2003). The commitment and satisfaction of lower-ranked police officers:
  42. Buchanan, B. 1974. Building Organisational Commitment: The Socialization of Managers in Work Organizations. Administrative Science Quarterly, 19: 533- 546.
  43. Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance. In: Schmitt N,Borman WC, & Associates, editors. Personnel selection in organizations (pp. 37– 70) San Francisco (CA): Jossey-Bass
  44. Cho, Y. N; Rutherford, B. N.; Park, J. K. (2012), “Emotional labour's impact in a retail environment”, Journal of Business Research, pp. 1-8 Under press.
  45. Cohen, A. 1993. Work commitment in relation to withdrawal intentions and union effective- ness. Journal of Business Research, 26: 75-90.
  46. Cohen, A., & Kirchmeyer, C. (1995). A multidimensional approach to the relation between organizational commitment and nonworking participation. Journal of Vocational Behavior, 46, 189–202.
  47. Hall, D.T., Schneider, B., and Nygren, H.T. 1970. Personal Factors in Organisational Identification. Administrative Science Quarterly, 15: 176-190.
  48. Herscovitch, L., & Meyer, J. P. (2002). Commitment to organizational change: Extension of a three-component model. Journal of Applied Psychology, 87, 474–487.
  49. Hrebiniak, L.G., and Alutto, J.A. 1972. Personal and Role-Related Factors in the Development of Organizational Commitment. Administrative Science Quarterly. 17: 555- 573.
  50. Jaros, S. J. (1997). An assessment of Meyer and Allen's (1991) three component model of organizational commitment and turnover intentions
  51. Journal of Vocational Behavior, 51, 319–337
  52. Jones, E.; Roberts, J.A.; Chonko, L.B., (2000), “Motivating sales entrepreneurs to change: a conceptual framework of factors leading to successful change management initiatives in sales organizations”, Journal of Marketing Theory Practice, Vol.8, [Spring], pp.37–49
  53. Jones, E.; Stevens, C.; Chonko, L.B., (2005), Selling ASAP: Art, Science, Agility, Kacmar, M. K.; Carlson, D. S.; Brymer, R. A., (1999), “Antecedents and consequences of organizational commitment: A comparison of two scales”, Educational and Psychological Measurement, Vol 59, pp. 976- 994
  54. Jones, E.; Chonko, L.B.; Rangarajan, D.; Roberts, J.A., (2007), “The role of overload on job attitudes, turnover intentions, and salesperson performance”, Journal of Business Research, Vol. 60, pp. 663-671.
  55. Kanter, R. M. (1968). Commitment and social organization: A study of commitment mechanisms in Utopian countries. American Sociological Review, 33, 499- 517.
  56. Khan, M. R., Ziauddin, Jam, F. A., & Ramay, M. I. (2010). The impacts of organizational commitment onemployee job performance. European Journal of Social Sciences, 15(3), 292-298.
  57. Kim, W. G.; Leong, J. K.; Lee, Y. K., (2005), “Effect of service orientation on job satisfaction, organizational commitment, and intention of leaving in a casual dining chain restaurant”, International Journal of Hospitality Management, Vol. 24, pp.171-193.
  58. Lee, Y.-K.; Park, D.H.; Yoo, D., (1999), “The structural relationships between service orientation, mediators, and business performance in Korea hotel firms”, Asia Pacific Journal of Tourism Research, Vol. 4, No. 1, pp. 59–70.
  59. LeRouge, C.; Nelson, A.; Blanton, J. E., (2006), “The impact of role stress fit and self-esteem on the job attitudes of IT professionals”, Information and Management, Vol. 43, pp. 928-938
  60. Leong, S. M., Randoll, D. N. & Cote, J. A. (1994). Exploring the organizational commitment-performance. Journal of Business Research, 29 (1), 57-63.

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