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Volume : III, Issue : VII, August - 2013 A Study On The Mental Setup Of The Working People In Managing Conflict Through Soft Skills With Special Reference To Gender Senthil K. Nathan And Sw. Rajamanoharane Published By : Laxmi Book Publication Abstract : The term Conflict is an inseparable one in everybody's life. Conflict is defined as a struggle or contest
between people with opposing needs, ideas, beliefs, values, or goals. Workplaces are frequently characterized by a
variety of destructive conflicts, the intensity of the damage depends on the nature and duration of the conflict.
Conflict occurring at a personal level may cause severe damage to the organisation also. Interpersonal skills play a
vital role in managing conflict. Conflict on teams is inevitable; however, the results of conflict are not
predetermined. Conflict might escalate and lead to nonproductive results, or conflict can be beneficially resolved
and lead to quality final products. This paper attempts to explain the concepts of Managing Conflict through Soft
Skills among the working people and the differences in dealing Conflict with or without gender bias. Keywords : Article : Cite This Article : Senthil K. Nathan And Sw. Rajamanoharane, (2013). A Study On The Mental Setup Of The Working People In Managing Conflict Through Soft Skills With Special Reference To Gender. Indian Streams Research Journal, Vol. III, Issue. VII, http://oldisrj.lbp.world/UploadedData/2736.pdf References : - Harigopal K. (1995) Conflict Management: Managing Interpersonal Conflict, New Delhi: Oxford IBH Publishing
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