Volume : IV, Issue : IV, May - 2014 ASTUDYON THE PERFORMANCE OF TOP INDIAN HOTELSG. Madan Mohan, Mussarat Ahmed By : Laxmi Book Publication Abstract : Performance of a company can be gauged using many parameters such as Gross Profits, Net
profits, Earnings per Share, Profits After T ax, Operating Profits, Return on Capital Employed, Return on
Net Worth, etc. However, it is universally accepted that turnover of a firm is the strong parameter
highlighting its performance. Positive trend in the growth of sales of a firm indicates better growth
prospects for it. Sales of a company signposts its size and growth potentials. A list of Indian hotels which
are topping the list based on value of sales has been collected and performance of these hotels during
2004, 2008, 2013 and 2004-13 have been ranked using Data Envelope Analysis.Analysis reveals that
performance of the hotels has been fluctuating over the study period, though their performance is highly
encouraging during the last year of 2013.
Practical Implications: This study proposes to analyse the performance of top Indian hotels during the
past ten years 2004-2013. A distinction can be made between the better performing hotels and those
performances of which may be enhanced in the future. Managers of these hotels should device strategies
for better utilization of their assets to generate effective turnover . Keywords : Article : Cite This Article : G. Madan Mohan, Mussarat Ahmed(2014). ASTUDYON THE PERFORMANCE OF TOP INDIAN HOTELS. Indian Streams Research Journal, Vol. IV, Issue. IV, http://isrj.org/UploadedData/4712.pdf References : - Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
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- (Summer 2013), 37-42.
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
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- (1 1), 1225–1231.
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
- http://www .theashokgroup.com
- .http://www .orienthot.co.in
- http://www .asianhotelsnorth.com
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- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Cook, W.D., T one, K., and Zhu, J., Data envelopment analysis: Prior to choosing a model, OMEGA, 2013 (in press)
- (Summer 2013), 37-42.
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
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- http://www .tajgvk.in
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- http://www .clubmahindra.com
- http://www .theashokgroup.com
- http://www .countryclubindia.net
- http://www .clubmahindra.com
- (1 1), 1225–1231.
- .http://www .orienthot.co.in
- http://www .asianhotelsnorth.com
- (1 1), 1225–1231.
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- T ofallis, C. (2001) "Combining two approaches to efficiency assessment". Journal of the Operational Research Society 52
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Cook, W.D., T one, K., and Zhu, J., Data envelopment analysis: Prior to choosing a model, OMEGA, 2013 (in press)
- (Summer 2013), 37-42.
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- http://www .clubmahindra.com
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- http://www .clubmahindra.com
- (1 1), 1225–1231.
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- T ofallis, C. (2001) "Combining two approaches to efficiency assessment". Journal of the Operational Research Society 52
- .http://www .tajhotels.com
- http://www .countryclubindia.net
- .http://www .tajhotels.com
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- http://www .clubmahindra.com
- http://www .tajgvk.in
- (1 1), 1225–1231.
- http://www .eihltd.com
- .http://www .theleela.com
- Water Association.
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- .http://www .tajhotels.com
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- Water Association.
- (1 1), 1225–1231.
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- http://www .clubmahindra.com
- http://www .countryclubindia.net
- Money Control ().
- (1 1), 1225–1231.
- .http://www .tajhotels.com
- (1 1), 1225–1231.
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
- http://www .theashokgroup.com
- http://www .countryclubindia.net
- http://www .countryclubindia.net
- .http://www .tajhotels.com
- Cook, W.D., T one, K., and Zhu, J., Data envelopment analysis: Prior to choosing a model, OMEGA, 2013 (in press)
- (Summer 2013), 37-42.
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Water Association.
- .http://www .orienthot.co.in
- http://www .asianhotelsnorth.com
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
- http://www .theashokgroup.com
- .http://www .tajhotels.com
- http://www .eihltd.com
- .http://www .theleela.com
- http://www .countryclubindia.net
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
- http://www .theashokgroup.com
- Cook, W.D., T one, K., and Zhu, J., Data envelopment analysis: Prior to choosing a model, OMEGA, 2013 (in press)
- (Summer 2013), 37-42.
- .http://www .orienthot.co.in
- http://www .asianhotelsnorth.com
- http://www .tajgvk.in
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- http://www .tajgvk.in
- (1 1), 1225–1231.
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
- http://www .theashokgroup.com
- Money Control ().
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Money Control ().
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- T ofallis, C. (2001) "Combining two approaches to efficiency assessment". Journal of the Operational Research Society 52
- Water Association.
- T ofallis, C. (2001) "Combining two approaches to efficiency assessment". Journal of the Operational Research Society 52
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- .http://www .orienthot.co.in
- http://www .asianhotelsnorth.com
- .http://www .orienthot.co.in
- http://www .asianhotelsnorth.com
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- http://www .tajgvk.in
- Water Association.
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- http://www .eihltd.com
- .http://www .theleela.com
- .http://www .tajhotels.com
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- .http://www .tajhotels.com
- http://www .clubmahindra.com
- http://www .countryclubindia.net
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
- http://www .theashokgroup.com
- http://www .tajgvk.in
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- T ofallis, C. (2001) "Combining two approaches to efficiency assessment". Journal of the Operational Research Society 52
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- http://www .tajgvk.in
- (1 1), 1225–1231.
- (1 1), 1225–1231.
- .http://www .tajhotels.com
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
- http://www .theashokgroup.com
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- .http://www .tajhotels.com
- Water Association.
- Money Control ().
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- .http://www .orienthot.co.in
- http://www .asianhotelsnorth.com
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- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- http://www .clubmahindra.com
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- T ofallis, C. (2001) "Combining two approaches to efficiency assessment". Journal of the Operational Research Society 52
- http://www .countryclubindia.net
- http://www .tajgvk.in
- http://www .clubmahindra.com
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- Water Association.
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- http://www .countryclubindia.net
- Water Association.
- http://www .countryclubindia.net
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- Water Association.
- (1 1), 1225–1231.
- (1 1), 1225–1231.
- http://www .clubmahindra.com
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- http://www .eihltd.com
- .http://www .theleela.com
- http://www .tajgvk.in
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- Cook, W.D., T one, K., and Zhu, J., Data envelopment analysis: Prior to choosing a model, OMEGA, 2013 (in press)
- (Summer 2013), 37-42.
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- http://www .eihltd.com
- .http://www .theleela.com
- http://www .clubmahindra.com
- .http://www .orienthot.co.in
- http://www .asianhotelsnorth.com
- http://www .eihltd.com
- .http://www .theleela.com
- Water Association.
- Water Association.
- http://www .eihltd.com
- .http://www .theleela.com
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- (1 1), 1225–1231.
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- T ofallis, C. (2001) "Combining two approaches to efficiency assessment". Journal of the Operational Research Society 52
- http://www .eihltd.com
- .http://www .theleela.com
- .http://www .tajhotels.com
- Water Association.
- http://www .countryclubindia.net
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- .http://www .orienthot.co.in
- http://www .asianhotelsnorth.com
- http://www .eihltd.com
- .http://www .theleela.com
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
- http://www .theashokgroup.com
- Cook, W.D., T one, K., and Zhu, J., Data envelopment analysis: Prior to choosing a model, OMEGA, 2013 (in press)
- (Summer 2013), 37-42.
- .http://www .tajhotels.com
- http://www .clubmahindra.com
- http://www .eihltd.com
- .http://www .theleela.com
- 4.Berg, S. (2010). "W ater Utility Benchmarking: Measurement, Methodology, and Performance Incentives." International
- http://www .countryclubindia.net
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- http://www .countryclubindia.net
- http://www .countryclubindia.net
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- http://www .clubmahindra.com
- Gunjan M. Sanjeev (2007). "Measuring Efficiency of the hotels & Restaurants Sector- the case of India" International
- http://www .theashokgroup.com
- .http://www .tajhotels.com
- Cook, W.D., T one, K., and Zhu, J., Data envelopment analysis: Prior to choosing a model, OMEGA, 2013 (in press)
- (Summer 2013), 37-42.
- T ofallis, C. (2001) "Combining two approaches to efficiency assessment". Journal of the Operational Research Society 52
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- http://www .tajgvk.in
- Money Control ().
- T ofallis, C. (2001) "Combining two approaches to efficiency assessment". Journal of the Operational Research Society 52
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- http://www .eihltd.com
- .http://www .theleela.com
- http://www .countryclubindia.net
- (1 1), 1225–1231.
- Journal of Contemporary Hospitality Management. V ol.19 No.5, 2007 pp. 378387
- Sherman, H.D., and Zhu, J., Analyzing performance in service organizations, Sloan Management Review, V ol. 54, No. 4
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
- Capitaline:http://www .capitaline.com/user/framepage.asp?id=1
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