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Volume : XIII, Issue : VIII, September - 2023 COMPARATIVE ASSESSMENT OF OVERALL SATISFACTION OF PUBLIC AND PRIVATE BANK CUSTOMERS ON E-BANKING Miss. Swarda Milind Gulhane , - DOI : 10.9780/22307850, By : Laxmi Book Publication Abstract : Present study attempt to determine how clients perceive electronic banking services at a few public and private sector banks in Nagpur city. A survey methodology was use to collect data from public and private bank customers. 250 customers from public bank and 250 customers from private sector bank were selected in the research. Keywords : Article : Cite This Article : Miss. Swarda Milind Gulhane , -(2023). COMPARATIVE ASSESSMENT OF OVERALL SATISFACTION OF PUBLIC AND PRIVATE BANK CUSTOMERS ON E-BANKING. Indian Streams Research Journal, Vol. XIII, Issue. VIII, DOI : 10.9780/22307850, http://isrj.org/UploadedData/10789.pdf References : - Das, S. A., & Ravi, N. (2021). A study on the impact of e-banking service quality on customer satisfaction. Asian Journal of Economics, Finance and Management, 450-458.
- Kumbhar, V. M. (2011). Factors affecting the customer satisfaction in e-banking: Some evidences form Indian banks. Management research & practice, 3(4).
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